Criterion 1.1 - Approach

Leadership Processes that Support Continuous Quality Improvement

Complete Table 1.1 for the following criteria.

Criterion 1.1.a - Mission and Values.
Describe the processes used by the business unit’s leadership to establish its stated mission and values (as identified in the overview) with input from the members of its stakeholder groups (as identified in the overview).

Criterion 1.1.b - Performance Measurements.
Describe the business unit’s key performance measurement processes for monitoring the achievement of its stated mission and values.

Criterion 1.1.c - Social and Community Responsibility.
Describe the mission-based processes used by the business unit’s leaders to create and monitor an environment that fosters Diversity, or Equity, or Inclusion.

Criterion 1.1.d - Impacts on Society.
Describe the processes used by the business unit’s leadership to identify and address the impact on society of its program offerings, services, and operations.

Evidence might include: job description(s) for the business unit’s leaders; applicable policies and procedures; agendas and minutes from meetings where processes are established; performance indicators being tracked, analyzed and met; communications from leaders to stakeholders.

Status: Not Started | Due Date: Not Set

Self-Study

Assigned To

Not Assigned

Institution Response

There is no response.

Sources

There are no sources.